Do you employ people on contract?

Yes

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What are the job contracts that exist between employees and employers, outline the descriptions and working conditions?

There are different employment contracts (for different categories of workers). However, the Personnel Policy gives the general terms and conditions under which employees are hired.

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Who do you produce for?

Domestic and export markets

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Is there any opportunity for linkage?

Yes. Backward linkage with agriculture and the food service industry. We are a main supplier with the fast foods chain, tourism supplier of various services and products.xperience

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How is marketing organized?

GK Foods has a central marketing department with brand managers and consumer services specialists who provide support to marketing personnel in its companies through campaigns, media advertising or promotions. Some marketing is also done via social media.

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How is the selling price determined?

Cost of raw material and production plus markup, transportation, and storage

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What arrangement for transport and method of storage are in place?

GK Foods operates a distribution centre, which warehouses both dry and cold storage products. Goods are distributed from this location via contracted trucks. Consumer issues: Products are free of damage, fresh, expiry date for short shelf life products, final price to consumer. Proper weights: Products specification and quality perimeters are predetermined for each product and …

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How does the business deal with issues related to the consumer?

All consumer complaints/issues are channeled through the Grace Consumer Services Centre who provide agreed solutions.  

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How are complaints dealt with?

The Grace Consumer Centre deals with product improvement suggestions, quality or delivery issues etc. The customer is given a hearing and allowed to provide proof. The complaint is then addressed as befits the case e.g a product may be replaced

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Are there any collateral to secure loans and what were the terms of payment?

Loans are usually backed by company assets or financing is through stockholders equity

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Is the business a profitable one?

Yes

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What are the factors that contribute to profitability?

Good asset management, cash flow management, management innovation, continuous new products & process improvement, also management of input cost such as raw materials, also cost effect management of the supply chain

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Does the business contribute to the social and economical development of the country?

Yes. Through export it earns foreign exchange. Locally it is major employer and it supports the community through sports and educational programmes.

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What recommendations may be made for future development?

Increase exports, grow overseas interests, increase shareholders equity i.e. return on investment, and increase value of shares.

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What are the future prospects for the business?

Continued growth through the offering of higher service levels to our customers, and supplying customers’ needs. Expansion in the international market.

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What are the difficulties the business is facing presently?

Cost of capital, high taxes, vulnerability of customers due to countries economic hardship, high inventories and large receivables.

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How does the company deal with its losses?

Improve processes, reduce operating cost, and increase productivity

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Does the business allow persons to train or experience the work world?

Yes e.g. through the internship and annual summer employment programmes.

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Describe the problems faced by the business as they relate to Raw Material usage and accessibility.

Each business entity within the GraceKennedy group will have different challenges in relation to the acquisition of raw materials and their accessibility. Raw materials in this sense refer to those inputs required for our manufacturing companies. In respect of locally produced agricultural raw materials inconsistent supplies, fluctuating prices, poor quality are but some of the …

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How is the Marketing Organized?

Our main food company Grace Foods & Services Company and its sister company World Brands Ltd. handle the sale and distribution of all Grace Branded and non Grace Branded products within Jamaica. Grace Foods International Limited has responsibility for the sale and distribution of Grace products in the International Market.. Grace also distributes many leading …

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TRINIDAD & TOBAGO

GraceKennedy Trinidad and Tobago 96-96A Frederick St. Port of Spain, Trinidad Tel: 868-625-6655...

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