What is the form of business?

Public Limited Company

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Is there limited/unlimited liability?

Limited

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What factors of Production are utilized?

The company utilizes Labor, Financial Resources, Land, and Equipment

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What line of business does the firm engage in?

Food Manufacturing and Financial Services

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What type of organizational structure is in place?

Line and functional

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What is the size of your labour force?

Approx. 2000

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What management style does the company use?

The style is democratic and participatory. Managers have a high level of autonomy over their Companies/Departments. Board meetings, executive committee meeting & focus groups are convened, when necessary to provide feedback for the decision making process. Mostly teamwork is done in business units. This is the most appropriate method given the diversity in people and …

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Do you think this style is appropriate?

Yes. That is the reason it is used. The company has remained successful for over 90 years and is profitable.

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What is the span of control?

It ranges from large to small based on the specific function/operation. One manger may have a department of 4 while another may have 10 or more.

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What are the implications of this for efficient running of the firm?

Authority & responsibility are widely spread so decisions are quickly taken by the operating management of each division

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In terms of Information Systems and their implications for the business how quickly are decisions made?

Sometimes quickly if urgency is required, other times over a longer period depending on the nature of the decision or in real time if necessary. MIS allows for quick access to data & relaying of information.

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How is information communicated?

Electronic mail, Intranet, telephone, notice-boards, meetings, press releases

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Is there opportunity for feedback?

Yes, through the same channels

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Are there any problems experienced or benefits had in terms of management information system?

Problems: Electronic communication can be affected by problems experienced from the service providers’ end, however, internal communication will not be affected seriously as manual means can be used. Benefits: It is immediate (intranet, e-mail) and reaches a larger group without inconveniencing anyone.

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What are the formal and informal relationships existing between management and staff?

Formal relationships: Staff meetings, Training sessions, business conferences, seminars Informal relationships: Sports, parties, expos, Grace & Staff out reach programmes

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How are workers employed?

Through recruitment, interviews and assessment of qualifications and experience

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What are some of the incentives the business offers to staff?

Subsidized lunch, free medical coverage, clothing allowance, tertiary education funding also bursaries for qualified children of employees.

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What is the company’s method for solving organizational conflicts?

The Human Resource practitioners deal with conflict resolution by communicating with the parties involved e.g workers & unions, assessing problems and applying conciliation or other resolution skills to resolve issues.

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Are statutory regulations adhered to?

Yes. The Companies Act, Income Tax Act, Labour & Industrial Relations Acts

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Are workers unionized?

Some are e.g in the factories . The unions are BITU/UAWU

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TRINIDAD & TOBAGO

GraceKennedy Trinidad and Tobago 96-96A Frederick St. Port of Spain, Trinidad Tel: 868-625-6655...

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