5. Confidentiality

5.1 Customer Confidentiality

You should safeguard all confidential information entrusted to you by a customer. Confidential Information is information which is not publicly known. Apart from the breach of faith and trust which would arise from breach of customer confidentiality, in some divisions of the Group the companies are required by statute to maintain customer confidentiality and a failure to observe this requirement can expose the company to legal penalties and liabilities.

You also have an obligation to safeguard the privacy of other employees and confidentiality of the Company's business and affairs. Except where specifically authorized so to do , you should never discuss or disclose the design or operation of the Company's systems, processes or procedures with people outside of the Company or with persons within the Company who are not required to have this information to facilitate their work. This obligation continues even after the termination of your employment or appointment within the Company. You should observe the Company's rules in relation to the treatment of confidential information. If there is any doubt about whether information , which you receive , is confidential , you should seek clarification and until this is provided treat the information as confidential. Confidential information should not be shared with anyone unless permitted and this includes family or household members, friends, associates and other employees who do not require the information for their work.

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